Frequently Asked Questions
Everything you need to know about shopping with KTS fashion.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.
How do I return an item that doesn't fit?
You can return any unworn item with tags attached within 30 days of delivery. Visit our returns portal to generate a prepaid shipping label.
How can I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to your favorite fitting garments at home.
What payment methods do you accept?
KTS accepts all major credit cards, PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email containing a tracking number and a link to follow its progress.
Are your materials sustainably sourced?
KTS is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner with factories that ensure fair labor practices.