Returns & Exchanges

At KTS, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Log into your KTS account and navigate to the 'Order History' section to select the items you wish to return and receive a digital return authorization.

• 2.
  Pack Your Items

  Securely place the unworn garments back into their original packaging, ensuring all designer tags and labels remain attached to the products.

• 3.
  Ship It Back

  Print the prepaid shipping label provided in your confirmation email and drop the package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.